Choosing a plan and not running out

Your year starts when you buy

Not on January 1st. Subscribe on March 14th and your cycle runs to the following March 14th. That matters for planning: your graduation season and your allowance cycle should sit inside the same window.

Monthly and yearly are not the same thing at different prices

Pay yearly and you get the whole allowance on day one, with a 25% bonus over what twelve monthly batches would give. Pay monthly and you get your batch each month, and whatever you do not use rolls over within that year.

Educador, for instance: 10 a month that roll over, or 150 at once if you pay yearly. Yearly costs less and gives more; monthly exists for those just starting out or with spiky demand.

Estimate before you subscribe

1. Count last year's graduates or certificates. That is your floor.
2. Add reissues: corrections and renewals use allowance too.
3. Do not add event certificates: those come from a separate bundle.
4. Leave headroom. The next plan up is cheaper than paying overage all year.

If you run out, nothing stops

We will never be the reason a graduation halts. If you exhaust the allowance, issuing carries on and the excess is billed at $4.50 per credential on your next invoice, up to 10% over your allowance.

Overage sits deliberately above every plan's per-credential price: it is a safety net, not a purchasing strategy. If you know you will go over, moving up a plan or buying a bundle up front always works out better.

Changing plans and cancelling

You can change any time from Plan & billing. Moving up starts a new cycle with the new plan's allowance.

If you cancel, what you already issued keeps verifying: the account returns to the free plan's limits, but no credential you handed out loses validity. We never delete anything.

Heads up: If a payment fails, you get 7 days of grace with the plan intact, and we tell you three times before anything changes.